Fraud Advisory Notice

1.1 This notice is published by ERIANUX, LLC, a Wyoming limited liability company.

1.2 It serves two purposes. Externally, it gives customers, affiliates and job applicants a fixed reference against which to test any communication claiming to come from the Company. Internally, it records the Company’s own fraud-prevention position, consistent with the expectation of reasonable procedures under s.199 of the UK Economic Crime and Corporate Transparency Act 2023 and with the anti-fraud obligations in the Code of Conduct.

1.3 Nothing in this notice limits any right you have under consumer-protection law, or any remedy available from your card issuer, bank or payment provider.

• 2.1 Ask for your password. Not by email, not by Discord message, not by telephone. Sign-in to erianux.com uses a one-time email link and has no password to disclose — there is nothing to “verify” by giving it to anyone.
• 2.2 Ask for a one-time code. No genuine member of the Company will ever ask you to read back a verification code sent to your email or phone, or to forward it.
• 2.3 Ask you to pay by gift card, cryptocurrency, or transfer to a personal account. Every genuine purchase runs through Stripe or PayPal on the Company’s own checkout pages.
• 2.4 Ask for remote access to your computer or trading platform. Support is delivered by written instruction and documentation. No genuine support contact will ask you to install a remote-desktop tool, share your broker credentials, or grant access to a funded account.
• 2.5 Accept or solicit funds to trade on your behalf. The Company sells analytical software. It does not manage accounts, pool funds, accept deposits, offer a funded-account programme, or provide personalised trading advice.
• 2.6 Promise guaranteed trading profits. Not from the Company, and not from a genuine affiliate acting under its programme. Any guarantee of returns is, on its face, evidence that the sender is not acting for Erianux. See the Disclaimer.
• 2.7 Offer you a job and then ask you for money. The Company’s hiring process never asks a candidate to pay for training, equipment, software, a background check or an onboarding fee, and never sends a cheque to be deposited and partly forwarded. See Careers for genuine openings.
• 2.8 Contact you from a look-alike domain. The Company’s only domain is erianux.com. Mail from erianux-support.com, erianux.net, erianux.co, erlanux.com or any other variation is not from the Company.
• 2.9 Demand immediate payment under threat. The Company does not threaten licence revocation, legal action or account deletion to force an immediate payment, and does not impose a countdown to a decision.
• 2.10 Sell through a marketplace listing or a private reseller. Licences are sold only through erianux.com. A key offered at a discount through a marketplace, forum, Telegram channel or private message is either stolen, cracked or non-existent.

A sender’s display name proves nothing: both email display names and Discord nicknames can be set to anything. Check the underlying address or account, and treat the contact page as the only source of truth for how to reach the Company — never a link, phone number or handle supplied inside an unexpected message.

4.1 The support impostor. An unsolicited direct message in a trading Discord or forum, from an account using the Erianux name or mark, offering to fix a licence or installation problem. It moves the conversation to a private channel, then asks for a password, a one-time code, remote access or a payment. Genuine staff do not initiate a private message asking for credentials or money.

4.2 The discounted licence. A key offered below list price outside erianux.com. The key is typically a stolen card purchase that will be revoked on chargeback, a shared key that will fail activation, or nothing at all. Buying one leaves you with no licence, no support and no refund route.

4.3 The cracked build. A modified Erianux assembly distributed through a file-sharing site or private channel. Modified builds are a well-established delivery route for credential-stealing malware, and a trading platform is an attractive target for it. The Company cannot vouch for, support or make safe any build it did not sign and distribute.

4.4 The fake affiliate offer. A message inviting you to join the “Erianux partner programme” through a form or portal on a domain that is not erianux.com, collecting identity documents, bank details or an upfront fee. The genuine programme is joined only from erianux.com and never charges a fee to participate.

4.5 The signal-service overlay. A third party using Erianux screenshots, charts or branding to sell a signal service, a course, a “funded account” or account management. The Company does not license its brand for any of these and does not partner with signal services. A promise of guaranteed returns attached to the Erianux name is by definition not ours.

4.6 The recruitment scam. An unsolicited offer of a remote role at Erianux, often citing a real product name, followed by a request for an onboarding payment, a purchase of equipment from a nominated vendor, or the deposit of a cheque with part of the funds to be forwarded. The last of these is cheque fraud and leaves the victim liable for the full amount.

4.7 The refund reversal. A caller or emailer claiming an over-refund has been credited to you in error and asking you to return the difference by transfer, gift card or cryptocurrency. Genuine refunds are issued only to the original payment instrument, for the amount paid, and the Company never asks a customer to send money back.

4.8 The invoice or payment-details change. A message to a supplier or partner claiming the Company’s bank details have changed. The Company does not notify a change of payment details by email alone; any such message should be verified by a separate, independently obtained channel before any payment is made.

4.9 The fake review or endorsement. A published review or comparison that appears independent but was paid for. Genuine paid promotion of Erianux products must disclose the commercial relationship clearly and conspicuously, as required by the FTC Endorsement Guides, 16 C.F.R. Part 255. An undisclosed paid endorsement is a breach of the Company’s Affiliate Program Terms and is grounds for removal from the programme.

5.1 Stop. Urgency is the mechanism. Nothing genuine from the Company requires a decision in minutes, and no genuine request is damaged by a pause to check it.

5.2 Do not reply, and do not use the contact details in the message. Reply-to addresses, phone numbers and links inside a fraudulent message lead back to the sender.

5.3 Reach the Company independently. Type erianux.com into your browser, open the contact page, and use a route listed there. If the contact was genuine, nothing is lost. If it was not, you have just stopped it.

• 6.1 Channel discipline. A single domain, a single support address, a single compliance address, and payment only through regulated processors on the Company’s own checkout. A narrow, published surface is what makes an impersonation identifiable.
• 6.2 No password to steal. Sign-in by one-time email link removes the credential that phishing exists to capture.
• 6.3 Transaction controls. Refunds to source only, payouts to verified accounts only, and escalation of card-testing and payout-abuse patterns to the processor, as set out in the Anti-Money Laundering & Sanctions Policy.
• 6.4 Enforcement. The Company pursues takedown of look-alike domains, impersonating social and Discord accounts, unauthorised marketplace listings and distributions of modified builds, and reports criminal impersonation to the relevant platform and authority.
• 6.5 Internal anti-fraud procedures. Fraud committed by any person associated with the Company, including an affiliate, is prohibited by the Code of Conduct and results in termination and forfeiture. The Company treats the six principles of the UK government’s guidance on reasonable fraud-prevention procedures — top-level commitment, risk assessment, proportionate procedures, due diligence, communication and training, and monitoring and review — as its working framework.

7.1 Act on the money first. If you have paid, contact your card issuer, bank or PayPal immediately and ask about a chargeback or recall. Speed materially affects recovery.

7.2 Secure your accounts. If you shared a code or installed anything, change the password on the affected email account, enable multi-factor authentication, and review your broker and platform sessions.

7.3 Tell the Company. Send what you received — full message headers, screenshots, the domain, the handle, any payment reference — to legal@erianux.com. This is what allows a takedown and a warning to others.

7.4 Report it to the platform. Discord, the email provider, the marketplace or the social network it appeared on. Platform reports are what remove the account.

7.5 Report it to an authority. In the United States, the FTC at reportfraud.ftc.gov and the FBI’s Internet Crime Complaint Center at ic3.gov. In the United Kingdom, Action Fraud. In Canada, the Canadian Anti-Fraud Centre. In the European Union, your national police or consumer authority. Where the impersonation concerns trading advice or funded accounts, the U.S. Commodity Futures Trading Commission and the National Futures Association also accept complaints.

The affiliate programme is the part of this business most exposed to deliberate abuse, so the rules are stated rather than implied.

• 8.1 Self-referral. Buying through your own link, or arranging for an associate to do so on your behalf, is not a referral. Commission on such an order is void and is reversed.
• 8.2 Cookie stuffing and forced clicks. Dropping a referral cookie without a deliberate click, through an invisible frame, a redirect chain or a browser extension, is fraud against both the customer and the Company.
• 8.3 Brand and typo bidding. Bidding on the Erianux name, or on misspellings of it, to intercept a customer who was already coming to the Company earns no commission and results in removal from the programme.
• 8.4 Stolen-card volume. Driving purchases made on stolen cards to generate commission before the chargebacks arrive is criminal fraud. Commission is held for a clearance period precisely so that this fails, and the pattern is reported to the processor and to law enforcement.
• 8.5 Undisclosed commission and fabricated results. Promoting the products as if independently, or publishing a result that was not achieved, breaches the Affiliate Program Terms and the FTC Endorsement Guides. Unpaid commission is forfeited and the published claim must be corrected.
• 8.6 Impersonating the Company. Presenting yourself as Erianux support, staff or an official representative, rather than as an affiliate, is impersonation and is treated under clause 6.4 rather than as a programme breach.

9.1 The typologies that apply at this size. Four are realistic: a refund or payout issued to a party who was not entitled to it; a supplier invoice paid to a redirected account; a licence issued outside the order system; and a revenue or expense figure misstated to a bank, processor or tax authority.

9.2 The honest limitation. A single-member business cannot segregate duties, which is the control most anti-fraud frameworks assume. The Company states that rather than describing an internal control environment it does not have.

9.3 Compensating controls. Payments run through regulated processors whose records cannot be altered by the Company; statements are reconciled by an external accountant; refunds return to source only; payouts go to verified accounts in the payee’s own name; supplier payment details are verified through a separately obtained channel before any change is actioned; and licences are issued by the order system rather than by hand. These are set out in full in the Anti-Money Laundering & Sanctions Policy.

9.4 On first hire. When a second person holds refund, payout or supplier-payment authority, dual authorisation above a threshold is introduced and this clause is rewritten to describe real segregation.